Your trusted partners

Smartship Fulfillment is a culmination of over 30 years combined experience and excellence in the full-service e-commerce and supply chain operations industry. Our co-founders have been at the forefront of revolutionising the landscape, creating new avenues for growth and success for our valued clients over the years.

Our Commitment

At the heart of our operations lies a steadfast commitment to exceeding customer expectations. We understand that every business is unique, which is why each strategy we develop is unique. Whether you’re a budding startup or an established enterprise, we’re here to support you every step of the way.

Mission

We passionately empower brands and sellers, providing seamless and reliable fulfillment services that lead to new avenues for growth.

We take time to listen to your needs, understand your challenges, and develop customised solutions that drive results.

We strive to optimise your supply chain operations, streamline your order fulfillment processes, and enhance your customer experience.

Vision

We aim to revolutionise the e-commerce and fulfillment industry by empowering brands and sellers with innovative end-to-end solutions.

We aim to be the leading provider of smart and efficient fulfillment services in Malaysia, enabling clients to achieve your business goals, grow your customer base, and exceed your customer expectations.

Values

We are innovative
Pursuing differentiation for our brands and sellers while remain competitive in the market.

We are people-centric
People are the key focus for everything we do; from our clients and employees and our community.

We are principled
No matter the project, we uphold uprightness and integrity in everything we do.