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About Us

Your trusted partners

Smartship Fulfillment is a culmination of over 30 years combined experience and excellence in the full-service e-commerce and supply chain operations industry. Our co-founders have been at the forefront of revolutionising the landscape, creating new avenues for growth and success for our valued clients over the years.

SARAVANAN RAJENDRAN
Co-Founder
Valiram • Lazada • Qiovo

More than a decade in e-commerce industry;
pioneer in Lazada setting up e-commerce warehouses
in Malaysia and SEA countries

SONIA PROMWICHIT
Co-Founder
MAERSK • Lazada • Carsome

17 years’ experience in supply chain and
e-commerce industry
including the first unicorn in Malaysia

Our Expertise

We specialise in comprehensive end-to-end e-commerce and fulfillment services. From product registration, store merger, marketing, warehouse fulfillment, our team of seasoned professionals leverages decades of industry experience to ensure your business meets its goals.

Our Commitment

At the heart of our operations lies a steadfast commitment to exceeding customer expectations. We understand that every business is unique, which is why each strategy we develop is unique. Whether you’re a budding startup or an established enterprise, we’re here to support you every step of the way.

Why choose us

When you partner with Smartship Fulfillment, you’re not just getting a fulfillment provider – you’re gaining a trusted ally dedicated to helping you succeed. We’re here to help you navigate the complexities of the e-commerce industry and achieve your business goals.

Get started with us today

Ready to experience the difference of e-commerce solutions?
Chat with us today to discover how we can help take your business
to new heights.

Mission

We passionately empower brands and sellers, providing seamless and reliable fulfillment services that lead to new avenues for growth.

We take time to listen to your needs, understand your challenges, and develop customised solutions that drive results.

We strive to optimise your supply chain operations, streamline your order fulfillment processes, and enhance your customer experience.

Vision

We aim to revolutionise the e-commerce and fulfillment industry by empowering brands and sellers with innovative end-to-end solutions.

We aim to be the leading provider of smart and efficient fulfillment services in Malaysia, enabling clients to achieve your business goals, grow your customer base, and exceed your customer expectations.

Values

We are innovative
Pursuing differentiation for our brands and sellers while remain competitive in the market.

We are people-centric
People are the key focus for everything we do; from our clients and employees and our community.

We are principled
No matter the project, we uphold uprightness and integrity in everything we do.

About our Full-service fulfillment services | SmartShip Fulfillment